view cart menu separator categories menu separator faq
advanced search
What type of crystals do you use?
I live in the continental US, how much is shipping?
How long will it take to receive my order?
What type of guarantee do you offer?
What size should I order?
How is my order packaged?
Are the colors exactly what I see on the screen?


What type of crystals do you use?
Swarovski Crystals

top^

I live in the continental US, how much is shipping?
Currently, we are offering FREE shipping to our customers. Regular shipping for one item is $2.16.

top^

How long will it take to receive my order?
Normal delivery time for addresses in the USA is 6-10 days. However, we do offer a RUSH option for USA orders which would ship out the same or following day via and expedited delivery service. The RUSH option would deliver to you in approximately 2-3 days from order date. International orders will take approximately 2-3 weeks for delivery as our packages must go through customs checkpoints which add to the shipping time. RUSH shipping is not available on orders shipping outside of USA.

top^

What type of guarantee do you offer?
We want you to be completely satisfied with your order. If you are not happy with your order, return it for an exchange or refund within 30 days. If there is a problem with your bracelet related to workmanship or quality issues, we will repair or replace the item free of charge. (Shipping charges are not refundable.)

top^

What size should I order?
Please refer to our sizing chart. The most common size for a baby is 4 1/2". Measuring the wrist across the wrist bone and adding 1/2" is the most common way to determine size. General Size Chart Infant (newborn - 12 mo) - 4.5" (extends to 5.5") Toddler (12 mo - 24 mo) - 5" (extends to 6") Little Girl (2 yrs - 5yrs) - 5.5" (extends to 6.5")

top^

How is my order packaged?
Your order will arrive in a sheer purple sachet with ribbon. Gift boxes are available for $3. Please see our website for boxing options and add the item to your cart. Your Gift box will arrive with your bracelet inside.

top^

Are the colors exactly what I see on the screen?
No, colors may vary depending on your monitor settings. We try to be as accurate as possible in describing the bracelet. Please see the item description for more information.

top^

Last Updated: 23 Mar 2012 13:44:37 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder